ERP and HR Implementation: Client-Side Delivery
Grahall works on the client's side during ERP implementation, translating agreed business requirements into decisions, test evidence and readiness. Our people and pay expertise can form part of a wider, separately scoped transformation program. The vendor, integrator or client administrators perform production configuration and technical implementation.
Client-Side Delivery
Requirements, pay design decisions, configuration workbooks, test scripts, acceptance testing and manager communications for the agreed scope. We help business owners make decisions explicit and give implementation providers documented requirements, assumptions and acceptance criteria.
Business and Workforce Processes
For a broader program, the advisory scope can cover finance, projects, procurement, billing, equipment and reporting alongside recruiting, onboarding, learning and credentials, dispatch, time and payroll handoffs. We work with each process owner to define shared data, approval rules and the evidence needed to follow work from the field through cost, pay and cash. Reporting and planning requirements, asset and inventory controls, customer formats and optional document automation are agreed within the scope.
Pay Rules and Payroll Controls
Overtime, per diem, differentials, caps and approvals written down as policy, then turned into warning and hard-stop rules the system can enforce, with a documented control framework and the evidence auditors ask for. We document the rules and design the controls. We do not run or configure payroll.
Program Office Seat
The program office scope can include the steering pack, risk and decision logs, process-owner responsibilities, partner coordination, change control and evidence for each decision gate. We help define phased dependencies, acceptance criteria and readiness checks, including the legacy capabilities that must remain available during transition. Client owners approve decisions and acceptance; selected implementation providers carry out the technical work.
Change Management and Readiness
Role-based communications, policy explainers, supervisor and super-user preparation, field training and job aids support adoption. We account for site-device restrictions, connectivity, language needs and the time business owners can provide. Readiness can include representative end-to-end tests, migration rehearsals, payroll parallel checks, cutover decisions, hypercare and support handover, as agreed with client owners and technical providers.
AI in Implementation Advisory
Approved AI can help organize process documents and draft requirements, workbooks, data mappings, test scenarios and training materials. Grahall consultants validate findings and exceptions with client owners. We define human approval gates, access and data controls, audit evidence and acceptance tests for agreed automation use cases. People remain accountable for pay decisions, design approval and go-live acceptance.
Technical automation may be built and maintained by Fellowship Automation LLC (Fellowship AI) or another client-selected engineering provider. Fellowship is a separate, related-party firm; the relationship and any financial or compensation arrangements are disclosed before selection. Engineering responsibilities and fees require a separate approved scope. See how Grahall uses AI across discovery, design, testing and adoption.