Using Information We Collect
We offer a number of services that do not require user registration, however access to our full range of services requires registration.
We may collect the following types of information:
- Information you provide - When you register with Grahall, we may ask you for personal information (such as your name, email address and an account password). For certain purchases, such as premium content, we may also request credit card or other payment account information which we maintain in encrypted form on secure servers. Information you submit under your account may be combined with information from other Grahall services or third parties to provide you with a better experience and to improve our provision of quality services to you. For certain services, we may give you the opportunity to opt out of combining such information.
- Log information - When you access Grahall services, our servers may record information that your browser sends whenever you visit a website. These information logs may include your web request, Internet address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
- Cookies - When you visit Grahallís website, we may send one or more cookies - a small file containing a string of characters - to your computer or other device that allows us to identify your browser. Cookies are used to improve service quality, including the storage user preferences, improving search results and ad selection, and tracking user trends, such as how people use our website.
- User communications - When you send email or other communications to Grahall, we may retain those communications to process your inquiries, respond to your requests and improve our services.
- Links - Grahall may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
- Auditing, research and analysis to maintain, protect and improve our services;
- Ensuring our network functions properly and efficiently;
- Protecting the rights or property of Grahall or our users; and
- Developing new services
In addition to processing information on our servers, we may process personal information on behalf of and according to the instructions of a third party, such as our affiliated companies or strategic partners.
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we desire to use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If you desire, you can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the features of our website may not function properly if your cookies are disabled.
You can decline to submit personal information to any of our services, in which case Grahall may not be able to provide those services to you.
Grahall only shares personal information with other companies or individuals outside of Grahall in the following limited circumstances:
- With your consent. We require opt-in consent for the sharing of any sensitive personal information.
We may share with third parties certain pieces of information that is non-specific to you, such as aggregated information. Examples of this includes the number of users who searched for a particular term, how many users clicked on a particular advertisement, or any information in a form that does not identify you individually.
Please contact us at the address below for any additional questions about the management or use of personal data.
Our IT personnel take appropriate measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data housed on our servers.
We restrict access to personal information to Grahall employees, contractors and agents who need to know that information to operate, develop or improve our services. If appropriate, these individuals may be subject to confidentiality obligations and/or discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use Grahall services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we wonít charge you unless performing the service would require a disproportionate effort.