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Cash is no longer king…

by Michael Dennis Graham 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

The April 1, 2010 article published on msnbc.com “Executive pay slips for second year in a row: First time back-to-back declines occurred in 20 years; top CEO makes $52M” says: “Top company bosses saw their pay decline further in 2009, the first time in two decades that it has fallen for two consecutive years, according to a new analysis.”

With the ratio of CEO to “average worker” pay still at an astonishing 300 to 1, many might find the concept of a “slip” in pay to be laughable.  Others might argue that it is simply an indication that the stock market hasn’t recovered fully and the executives are still “suffering” from loss in value of their substantial equity positions.  But we prefer to take a more hopeful view on this now 2-year “trend,” and most certainly from a process and transparency point of view, things have changed for the better. 
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Sick Over Health Care Reform: What’s the Prescription for Insurance Companies?

by Michael Dennis Graham 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

Much has already been written and said (often in loud voices and with expletives not deleted – who can forget the “You lie” outburst in the U.S. Senate) about health care reform legislation, but one thing that has gotten very little attention is how insurance companies can most effectively adapt their business and people strategies to meet the new Health Care paradigm. 
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10 Questions That Can Help YOU Move Forward

by Michael Dennis Graham 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

April 1, 2010 was not just April’s Fools Day but also National Census Day, the day that the US Census Bureau wanted all Americans to use “as a point of reference for sending your completed forms back in the mail”.  This prompted our Editorial Board to consider what some of the important questions are that companies should be asking themselves to move forward during these challenging economic times.

Surely, the  number 1 question on that list for many companies is: How can we increase our revenues, profits and customer base?  At Grahall, we see a better way of phrasing this question as: “How do we motivate and incent employees and executives to increase revenues, profits and customer base?”


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It’s a Sticky Subject

by Garry Rogers 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

After all the dire predictions of the exodus of top talent from TARPS firms, Eric Dash says in his article for the Wall Street Journal March 22, 2010  (Few Fled Companies Constrained by Pay Limits): “New data… suggests the departures were more of a trickle than a flood. Of the 104 senior executives whose pay was set by the federal pay regulator in the last two years, 88 executives, or nearly 85 percent, are still with the companies even though their pay was drastically cut back, according to people briefed on the government data.”
 
One hopes that those who remain are the ones best suited to lead the company in the future.   We sincerely doubt that these 85% who remain are the “losers” who couldn’t find another job.  We think that the fear was overblown, perhaps intentionally, in the hopes that the risk of losing key talent would keep Fienberg from slicing too deeply into executives’ pay. 

It is important to remember that the question “should I stay or should I go?” is influenced by many factors. 
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If it’s broken fix it! But is it broken?

by Garry Rogers 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

In his March 16, 2010 article for the Huffington Post (Insurance Executives: A Big Part of Our Health Care Problem) William Lazonick says:  “Among the most powerful and vociferous opponents of health care reform are the executives of publicly listed health insurance companies and their lobbyists… Corporate profits are necessary to fund the investments that generate higher quality, lower cost goods and services. But that is not how the largest corporate health insurers have been using their profits over the past decade. Rather, virtually all of their profits have been spent on buying back their own stock for the sole purpose of jacking up their stock prices.”

Let’s take a small step back and remember that the primary goal of publically traded companies is to increase stock price.   Shareholders purchase stock for this reason (and maybe for dividends), and the Boards of Directors at these companies are in place to ensure that shareholders’ interests (that being increases in stock price) are considered first and foremost.  Of course some shareholders are also executives and very likely ALL executives are also shareholders (think Venn diagram with a little circle representing executives in the center of a bigger circle representing all shareholders). 

Are stock buybacks bad or were they the wrong thing to do? As Matt Koppenheffer said in his September 21, 2009 article for the Motley Fool (Your Company Did a Terrible Thing):  “There are really only a handful of options for using the cash produced by a business: organically expanding the business, making acquisitions, paying down debt and improving the balance sheet, paying a dividend, and repurchasing stock…. [companies should] choose the option that provides the best return.”

And by this he means the best return to shareholders (please refer to the Venn diagram described above). 

Perhaps buybacks were the option that, at the time, provided the best return. And based on the increase in stock prices for the Health Insurance companies that Lazonick mentions, it looks like these buybacks helped to fuel some pretty strong stock price increases.
• For Aetna, from about $7 in January 2000 to its high of about $54 in November 2007
• For Wellpoint, from about $21 in November 2001 to near $90 in December 2007
• For UnitedHealth Group, from about $7.60 in January 2000 to about $50 in January 2008.
   
But again does this make it wrong? Well, as Lazonick so clearly points out, it appears that “…these health insurers increase[d] their profits by raising premia, excluding people with pre-existing conditions, and capping lifetime benefits… to do more stock buybacks.”

For Americans who were not fortunate enough to be part of the shareholder Venn diagram for these companies but rather “just” customers, the results of these decisions were not so positive and may call into question the applicability of this business model: publically traded companies providing essential health care services.  

Perhaps Health Care Reform should demand that every health care insurer establish the following as their mission statement: “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” (Mahatma Ghandi)

Contact Grahall’s OmniMedia Editorial Board at edie.kingston@grahall.com

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“The truth is… never simple” (Oscar Wilde)

by Garry Rogers 

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Expert Perspective by Grahall’s Omnimedia Editorial Board

A March 23, 2010article in Free Press (freep.com) by Brent Snavely (Mulally compensation hits $12.87M at Ford Union angry about white-collar pay) got our Editorial Board talking.

Snavely says: “Ford President and CEO Alan Mulally’s compensation of $12.87 million in 2009 might look unreasonable to some, but it is based on smart executive compensation practices, experts say.”

Snavely quotes Daniel Moynihan, principal of Compensation Resources saying of Mulally’s compensation: “It looks like they have a true pay-for-performance package there. Their stock price is doing well, and his fixed compensation went down.”

Yes, Ford did very well in 2009 as compared with other car companies and some other companies in other industries. And to its credit, Ford did it without the need for government support. But it is simplistic to compare Mullaly’s compensation and Ford’s stock price and conclude that it is ”true-pay-for-performance.”
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An Uneasy Alliance

by Garry Rogers 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

In his March 22, 2010 article for Dealbook (Feinberg to Examine Past Pay at 419 Firms in TARP) Eric Dash discloses that “..Kenneth R. Feinberg is planning to examine past executive payouts at 419 firms that received government bailout money in fall 2008… Mr. Feinberg will look at whether any of the 25 top executives at any of these firms received more than $500,000 from October 2008, when money from the Troubled Asset Relief Program was given out, until Feb. 17, when federal law limited executive pay at firms receiving TARP money…”

Let’s compare the political climate then and now.
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Walking on Water For the Rest of Us Mortals

by Garry Rogers 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

The March 12, 2010 article “Closer Look at Berkshire’s Executive Compensation Policy” author Ravi Nagarajan says:  “Berkshire Hathaway’s 2010 Proxy Statement was released yesterday and… Mr. Buffett’s total compensation remained at $175,000 which included $100,000 of salary and $75,000 in director’s fees from the Washington Post… The $100,000 salary for Mr. Buffett and Mr. Munger has remained constant for 29 years, during which time inflation has eroded over 60 percent of the purchasing power of a dollar… Mr. Buffett has over 98 percent of his net worth in Berkshire while Mr. Munger’s family has over 80 percent invested in the company. Both men wish to set an example by ensuring that their fortunes move in lockstep with the results for investors…”

Although this stance is very admirable on the part of Messrs: Buffett and Munger, it is  a formula that would be neither commendable nor wise in most other companies.
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The Hurd Locker

by Garry Rogers 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

The March 11, 2010 article from The Economist print edition (Cheques and balances: Efforts to reform how bosses’ salaries are set are unlikely to work) begins: “SPRING is in the air, bringing with it angry thoughts about executive pay. This year the economic downturn is adding extra emotion to the season’s familiar fury…There is even a new fad nicknamed the “pity bonus”, paid to bosses who failed to qualify for a big enough payout under the established bonus scheme due to the unforgiving economy. Mark Hurd, the boss of HP, was given an extra $1m bonus on top of the $15m he received under the firm’s annual incentive scheme to reflect the board’s view that he had not been “fully rewarded” for relative outperformance against competitors…” 

(The article also bashed IBM, GE, Starbucks, BP and Goldman Sachs for their executive bonuses.)

Yes, the bonus numbers are very big, and with millions of Americans still unemployed, it appears there is a lot to be angry about. But on the other hand it is important to consider a few facts that might provide a more balanced perspective.
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Rank and Yank… or Not

by Garry Rogers 

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Expert Perspective by Grahall’s OmniMedia Editorial Board

In her MARCH 10, 2010 article for the Wall Street Journal (AIG’s Rankings Will Weigh on Pay) author Serena Ng says: “American International Group Inc. is basing its upcoming round of bonuses and incentive pay on its new “forced ranking” system that measures the performances of about 10,000 employees… to demonstrate to the public and the government that AIG is paying employees for their performance and not just for staying at the company.”

As US taxpayers and therefore part owners for the company, we hope AIG has carefully thought this through.  Forced ranking systems are not “plug and play” type tools.  The success of this methodology is highly dependent on how it is implemented.  And when implemented improperly, it can create or exacerbate human resource problems. AIG has a boat load of those problems in that arena.
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